Admissions Testing Support

‘The information that you have provided does not match our records’ message when registering for Results Online

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Information for BMAT, ELAT, STEP and TSA Oxford candidates

Some candidates have let us know they have had problems registering for Results Online. When filling in their details they were getting the following message: ‘The information that you have provided does not match our records’.

 

 

If you see the error message above, it might be that you were registered with an incorrect date of birth by your exam centre. We can help resolve this - please contact us and provide the following information:

Name:
Surname:
Candidate number:
UCAS ID:
Date of birth:

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