Information for candidates who think that there has been an error in the processing of their STEP results.
For STEP, a Results Enquiry request can be made if you think there has been an error in the processing or reporting of your results and therefore the results do not reflect your performance on the day of the test.
How do I submit a Results Enquiry?
In order to request a Result Enquiry you need to submit the form found at the bottom of this article. Please note that the form will be available from Thursday, 15 August for the STEP session that took place in June 2019.
You should receive the re-mark outcome within 5 working days of submitting the form.
Please be aware that, following a Results Enquiry, results can go down as well as up and this could affect your university application.
What is the deadline?
The completed form must be submitted by 17:00 UK time on Thursday, 22 August. After this time the form will be removed.
What are the fees for submitting a Results Enquiry?
The current fee for a STEP Results Enquiry is £41 per candidate, per paper.
If there is any change to the original result, you will not be charged.
Results Enquiry Form - STEP 2019
The form will be available from Thursday, 15 August at 09:00 UK time until Thursday, 22 August at 17:00 UK time for the STEP session that took place in June 2019.